Today I am writing from a king bed room inside the Baymont Inn & Suites in Alsip, Illinois. We stayed the night last night. We got a good rate and didn’t have to pay for parking and they had a free shuttle hubby could take to Midway Airport so he could catch the train into downtown Chicago. When we got here, it was obvious they were remodeling and had already finished the lobby areas. We got up to our room on the third floor with all our luggage. It took about ten tries between the two key cards we were issued before we were able to get into our room. No problem we will let them know as we leave for dinner. We told the nice lady at the front desk and she made us two new key cards, no problem. The new keys had the same problem but we were able to get in after a few tries again finally after dinner.
We had settled into our room and realized that while the room looks very pretty, fresh and clean, the chairs are not at all comfortable to sit in. The “easy” chair had a nice chunky footstool and the cool little table perfect for a laptop computer tucked under the footstool. I thought it would be great. At first I sat down and it was ok, but quickly realized the table wasn’t able to get near enough to the chair to actually use for a laptop until I lifted the right front leg of the chair and slip the corner of the table base under it. That seemed to solve the problem well enough. The foot stool was quite functional and might have actually been the more comfortable seating option. Hubby complained about the desk chair but I didn’t get a chance to use it until today and when I sat down it leaned back right away. I finally found the lever that keeps it from leaning back and it is now tolerable. It is not however cushioned in any way, not is it particularly comfortable to lean back against the back of it. It is functional and at least the correct approximate height needed for the desk provided.
When I finally gave up and went to bed last night, I realized quickly that this bed is NOTHING like the sleep number bed we have at home. This bed is hard as a rock and not at all comfortable. I know given the bed we finally splurged on at home, this will an issue when we stay the night away from home. But come on, this is not Bedrock and I am not Wilma Flintstone. I, at least, have some padding on my bones. Not that it helped.
Hubby took the first shower so he could grab breakfast and catch his train into downtown. He said the water pressure was lacking and he never complains about things like that. The room we are in is obviously one of the newly remodeled ones. Everything looks spiffy and clean. The shower is brand new. The shower head looks fine. The water does not come out of it straight ahead like you might expect, but barely makes it out at all before heading straight for the shower floor. The pressure is so weak, I doubt you would even need to close the slide shower door. The water never gets close to that far away from the shower head. If this were a tub/shower we would at least have the option of washing our hair while bent over the side, but the water only comes out of the shower head and even at the full-on position the water was very weak indeed. Usually we have this trouble in cabins in state parks where they just need to replace the limed up shower heads or clean them in vinegar for a while. This was a brand new shower head. It didn’t even have more than one setting, which is normally my way of dealing with lack of water pressure. There is usually one setting that puts out more water than then rest. Nope. This hotel remodel was done with simplicity in mind. The choice you have is to stay or go.
I don’t blame the hotel staff for this, they didn’t pick the beds, chairs and shower heads. They probably have never even been allowed to test them, so they don’t know. Does one complain about this sort of thing? Would it do any good? I mean they just spent all this money on remodeling and I doubt they would pull the chairs and replace them with something more comfortable. The shower head might be fine with tons of water pressure behind it. No, I blame the designers who decided this was a good chair design. The interior decorators who planned what to buy for these hotel rooms, the hotel chain who gave them their budget constraints or OKed the purchase of these uncomfortable beds and chairs in the first place are also to blame. Maybe we should even blame the plumbers who installed the shower heads, just because water comes out doesn’t mean it works right. If they were trying to be green and save water, they could have used less to flush the toilets.
OK, so enough about who is to blame. We came, we saw and we gave them a try. Will we stay here again? Not if I can help it.
The staff was very nice, the breakfast was adequate, but lousy showers and hard uncomfortable beds are too much to overlook. I have a choice, and would not choose to stay in this particular Baymont Inn & Suites again. I would still give others a try, but not this one. I give them 2 stars out of 5 for reasonable rates, friendly staff and cleanliness. Beautiful, but not user friendly or functional in my opinion.